Policy

General Questions & Inquiries: laheadgear@gmail.com

Order Inquiries: laheadgear@gmail.com

 

SOCIAL MEDIA:

  • Instagram: @laheadgear

Shipping Info: PLEASE ALLOW 1-3 BUSINESS DAYS FOR ITEMS TO SHIP. Once shipped, a tracking number will be provided to the email/phone number associated with the order. Please allow 3-5 business days for your order to arrive once shipped. 

International Orders: International orders may be subject to pay duties and taxes, which is out of our control. Please allow 10-25 days for your order to arrive once shipped depending on where you live.

Refund/Return Policy: We do not accept returns, or issue refunds under any circumstances. All sales are final.

Lost Packages: We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report


Forfeiture of Merchandise:
 

  • Incorrect Addresses: La Head Gear is NOT responsible for incorrect addresses. If buyer enters an invalid address at checkout, preventing the shipping of the order, buyer has 120 days to contact us and provide a valid address or the items become forfeit, cannot be reclaimed and no refund or credit will be issued.
  • Returned Mail: If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE for contacting laheadgear to request the package to be reshipped and the buyer is FULLY RESPONSIBLE for the cost to reship the order. After 120 days, returned mail items become forfeit, cannot be reclaimed and no refund or credit will be issued.

 Privacy: When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.